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| - I came to Golden Griddle on a Sunday morning and had just about the worst experience I've ever had in any sort of restaurant. Ever.
When my friend and I arrived, we were seated at a small table near the front of the restaurant. There was barely any room between tables; probably about less than a foot between them. I could hear everything my neighbours were saying and I felt pretty uncomfortable. The waitress that would be serving us for the rest of our experience arrived not too long after and took our drink orders. I ordered plain water and my friend ordered ice tea. This is about the only thing the waitress didn't mess up.
After letting us have a few minutes to decide what to eat, the waitress came back to take our orders. I ordered the belgian waffle with bananas, whipped cream and a side of sausages; he ordered the cinnamon pecan belgian waffle.
We then proceeded to wait 40 minutes for our meal to arrive.
Now, don't get me wrong; I understand that breakfast/brunch places are the busiest on Sundays but in my experience, they've never been quite this bad. Our waitress didn't even come to apologize for the wait or to let us know that things were taking longer than usual. When our order finally showed up, my whipped cream was missing. In its place was a side of chocolate spread. The waitress came back a moment later with a refill for my friend's iced tea and I said, "Excuse me, but I ordered whipped cream." To which she replied, "Oh, I thought you would have liked some chocolate to go with your bananas."
...No kidding, no joke. Despite me having specifically ordered whipped cream, she decided that I would like chocolate more. I'm completely baffled at why anyone would make this assumption. Even nearly 12 hours later, I'm STILL at a loss.
Our sausages never came. I had figured that they were on the way but the waitress never returned so we weren't able to ask about it. Fortunately, we weren't charged for it. When the bill arrived, I paid for it with credit. A brief moment later, the waitress returned and asked if I "had another one" because "the machine wouldn't read it." I incredulously told her no, and she went back to try it again. Sure enough, it worked fine. It gives me the impression that she lazily swiped it once and didn't bother trying again.
So, between the lousy food, terrible atmosphere (the place looks like a complete dive inside and out), and miserable service, I can safely say that neither of us will be returning here. Not impressed.
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