I've been going to Lola in McKenzie Towne every 2-3 weeks religiously for over a year and a half because of one amazing Tech. I showed up to my appointment with her last week and she wasn't there. No explanation or even recognition that something wasn't right. Instead, another 'Tech' (using that term loosely) did my fill. I'd tell you her name, but she didn't introduce herself, so I don't know it.
She didn't brush my lashes before she started cutting out the old. When I got home I had a good look at them only to find a dog hair intertwined in the extensions (I have dogs). This definitely would've been removed had she combed the lashes.
My appointment was an hour long. I was out of there in 45 min, and my lashes looked, at best, marginally fuller than they did before the appointment. She spent what seemed like forever getting herself ready. I think she actually spent maybe 35 min applying new lashes. They were tangled immediately and several extensions fell out within 24 hours of the appointment. A week later there were maybe a dozen left on each eye.
I called the day after the appointment to find out if my fave Tech still works there... Nope.
I considered calling back to complain, but there's nothing they can do at this point to retain me as a client, and they've already wasted my time.
Don't bother.