Typical Panera Bread food (which I love). I come to this location often because it's the most convenient. Overall the store is clean, there is extra seating available upstairs which is nice.
The problem: they have some of the rudest, most unpleasant employees I have ever come across. I understand this isn't the dream job, but really, have some manners. I have come across a couple girls that are beyond polite and I really look forward to seeing them when I come in. Other times, I dread placing my order because something is always wrong and you get treated as if they're doing you a favor when taking the order.
Another thing is the soft drink machine is always shooting water out. I don't mean this has happened once or twice, this is ALWAYS an ongoing problem. I can never get my favs; Pepsi or Dr. Pepper, because water just comes out the dispenser!
3 stars distribution: 1 star for the food because obviously I love Panera, 1 star for the 2 friendly girls that work there and always have a smile on their face, 1 star for cleanliness and a nicely designed Panera.