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  • In general I like Giant Eagle. The down side to this particular location are the employees. Or hopefully just the one I interacted with. I went yesterday to pick up cupcakes for my sons class. I of course had to walk the isles a bit and pick up some odds and ends. Once done browsing I got in a check out lane and waited for my turn. As I waited I observed the cashier rolling her eyes at the person in front of me and being rude. Finally it was my turn and I received the same treatment only after said cashier complained about the pace of the previous person in line and how she couldn't wait to go home. I get it we all have those days but the person in front of me was an elderly lady. I placed all my items on the checkout area. Swiped my card and waited on the cashier. Once she was done scanning my items she looked up at me and gave me a look that said wtf are you doing. A few seconds went by then she said you need to scan your card. Now this wasn't the nice scan your card please. This was scan your card with eye rolling and an infliction that said your an idiot. I informed the cashier that I already entered my card information and the screen said please wait on cashier. Well she huffed and puffed and pushed the wrong button and I had to enter my card info again. Thankfully she pushed the right button this time and I was able to be on my way. Only to hear her talking about me as I walked away. I've NEVER dealt with someone so rude in a position of customer service in my life. It left such a bad taste in my mouth. I think I'll be avoiding Giant Eagle as long as I can.
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