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| - Went here at 2 in the morning with my fam and some Yelp peeps after just getting done with our bowling UYE.
Already I have a bad first impression because as soon as the hostess saw there was about 12 of us, she told us it was gonna be about half an hour before we can get a table. As I looked around, it didn't seem like they were busy at all. I would say overall you had about 8 tables of customers being tended to. The feeling I was getting was that the hostess didn't really wanna be there.
So after about 35 minutes we finally got to sit down. It took about 10 minutes before our server came to get our order. We were all actually ready with our orders but she said she was gonna take our drink order first and to put that in. That's stupid. We already had 10 minutes to go over the menu and decide what we want but yet she insisted on getting our drink orders first.
So she brings our drinks out after about another 10 minutes. We give her our order and off she went. What happened next almost made me walk out. It took 30 minutes, yes, 30 MINUTES for her to bring out our food. She could have refilled my soda at least twice in that time frame and for your information she never did. So by the time we got our food, it was just a little after 3 am.
I know what you're thinking. Since we had a party of 12, of course its natural that making that much food will take a while. Only thing was that all the food we ordered was off the graveyard special menu, meaning pancakes, eggs, biscuits and gravy, etc. So all the items we ordered were simple and quick things to make.
The first couple times I ate here around the same time, it was decent. This third time, I am now convinced not to eat here any more. It seemed everybody's attitude that worked there was like they did not wanna be there. If you don't like your job, find something else. We as a party did not demand anything special or were rude in our interactions. Even the manager I spoke to said it was usually slow around that time. I think he didn't wanna be there either.
So in closing, just because they are 24 hours and they have graveyard specials, that doesn't always translate to great service and great food. For this place, the food is decent but the really bad service gives you a bitter taste in your mouth. I recommend going to Fatburger in the food court. They are 24 hours as well but I guarantee you wont have to wait an hour to get your food.
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