These people do not know the first thing about running a restaurant.
Here's our story.
My wife and I went there on a Monday around 3:00pm. There were only a few tables filled. The greeter was yawning and said she was out partying late the previous night. Should have ran....
Anyways, we were seated and were brought a couple of waters and my wife ordered a drink. She said it tasted like something premixed. Not good at all. We then ordered our lunch. Finally it came. The poutine was less than acceptable, the cheese sticks and smoked meat sandwich I'm sure we're bought at Costco. And the romaine on my Caesar Salad was limp and not crunchy. It the meantime my water had been sitting empty for most of the meal. When we got the bill, and I was going to pay in cash, they weren't sure if they could make the change. They did. I did tip the waitress about 15%, probably shouldn't have, what did it for me was she was already counting the tip before she left the table. If the restaurant wasn't in a touristy area, they would have been long gone. Definitely not up to Montreal standards.