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  • Moving is stressful, but when a death in the family creates the need to move it is obviously happening at a highly emotional time. Such was the case when I helped an elderly relative (who had just become a widower) find a mover to relocate household belongings from a condo in Phoenix to his main home in St. Louis. My first goal was to help relieve stress by locating a mover with a positive track record and discuss the situation. Within two minutes the folks at Dirks put my mind at ease as they talked about their service and how they also wanted to help relieve stress at a tough time in life. I remember the owner saying with passion, "We will take care of him!" They gave us a bid for the move that we thought was very reasonable and awarded them the job. While I was not in Phoenix during pack and load day, I can tell you that I was involved on the receiving end for unpacking. I opened box after box of various items and everything was in perfect shape. I specifically recall opening boxes containing artwork and ceramic items and hoping for the best. It was ALL perfect. (Whew!) This moment gave new meaning to me about professional packing. While we were unpacking my relative told me a story about pack and load day and how he tried to help by moving a few things around but started to loose his breath during a hot Phoenix day...i'm not sure who spotted him first but someone on the crew noticed and quickly got him to sit down, gave him water and told him they will take care of everything and to please relax. I then heard the owner's voice in my head saying, "We will take care of him". I don't think he envisioned this scenario but truly taking care of people must be in their DNA. Thank you Dircks for making a very tough time in life a little bit better for our family!
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