can't say nearly enough bad things about this place.
I completed my paperwork and returned it to the receptionist. One of the forms was to consent to a optical scan (for $32 that's not covered by ins) or have my eyes dilated. I told the receptionist I didn't want either. She said I had to choose one or the other. I've been to other eye doctors before and with my sight I have never been required to submit to such a test. And I told her as much. She said she would have to talk to the doctor.
I waited over an hour to get my first round of tests. The assistant said she needed to scan my eye. I told her I didn't choose this option and that I didn't want to be charged. She said I wouldn't be charged. Fine, I did it.
Then I waited over 25 minutes for the doctor. He finally showed up, did his little tests and shuffled me to the front to pick out some frames.
Having my eyes measured for frames was the quickest part of my visit. In total I spent over 2 hours for what should have taken 40 minutes at most. In addition, I was charged $32 for that stupid scan, out of pocket!
First off, I'm annoyed that I was not given a choice regarding my own treatment. I specifically stated I did not want to have the optical scan or dilation and yet they pressed. Second, there is no way I should be charged for a service I didn't want.
I'm calling them back today to get reimbursed for the $32. Let's not even forget that I spent two hours in that office last night. If you're overbooked or short handed, tell your customers so they can decided whether to stay or not. Ridiculous!
As of 6/3 I still have not received my check and this was from over two weeks ago.