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| - This place is so close to my new home and I was so excited to try it out so my daughter and I stopped by for lunch a few weeks ago. I must say it was very large, clean and had a very nice atmosphere. The place was empty so we were seated right away. The waitress came right away to take our order and seem knowledgable about the menu. We ordered the calamari as an appetizer, we were asked if we wanted it fried or grilled? I asked the waitress about it and she suggested the grilled calamari. As an entree I ordered the baked ziti and my daughter ordered the penne quatro formaggio.
Our appetizer arrived shorty, it was not what I expected, it was at best mediocre in taste and very spicy. My daughter was not able to eat any of it so I made the best of it. Our entrees arrived soon after, the food looked pretty good. I tried my pasta and the taste was 7 out of 10. However, the garlic bread that was served with my meal was very greasy. My daughter's pasta had a very nice flavor but it was covered with an inch of oil. She tried to stir the pasta but more oil was accumulating, it was disgusting. I called the waitress over and showed her the oily pasta and asked her to bring my daughter something else. A cook? who was standing nearby looked over to see what was going on and she explained to him that " it happened again". "Again?" I asked, no one answer, she took the pasta and came back later with the menu and asked my daughter to choose something else. She picked the tortellini.
10 minutes later, her pasta arrived, my food was cold and we finally got an explanation to what happened to the pasta, sort of! It seems that during the cooking process the cheese "broke" whatever that means.
The tortellini was extremely mediocre, we've had store bought ones that tasted much better and cost far less. They did not even offer to reheat my meal after I waited for my daughter's and to top it all off, we were charged for the entire meal.
Needless to say that I am never ever coming back to this place. Their management has a lot to learn about good customer service and obviously their kitchen staff needs to learn how to cook as well.
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