terrible experience twice actually, went in to get a sim card for a phone and they would not do it, went on line and got one immediately, but the number we had been given was wrong they told us to go into a store and get a new sim card to fix the problem, went into this store spent two hours there and walked out with nothing, they refused to give us a sim card. Went to the att store on centennial and got a card in ten minutes out in 15 all problems resolved. Watch out for this store they lie and are very much unknowledgeable Rarely have I been madder and rarely have I been lied to so boldly. Gerald was the agent and he lied right to my face.