I used to work in the area.
Discounting takeout sludge from the pub located in my building's main floor, Urbana was the closest coffee joint to the office.
If it's any indication, I would walk 4 blocks in the dead of winter to the nearest coffee shop rather than patronize this establishment.
And said coffee shop was a Tim Hortons that was guarded by a procession of vagrants.
Urbana positions itself as a contender in the mid-priced coffee chain wars.
Menu descriptions aspire to Second Cup or Starbucks, but taste closer to leftover Timothys.
Coffee is consistently stale, as are pastries.
Several reviewers have pointed out that leaden, sometimes moldy baked goods serve as landing strips for flies. I can confirm these observations.
What should be an inviting place to relax and work just feels...icky. Furniture is shabbv, and serves glare icily at you. This strange local hostility makes it seem like you're ordering a latte from a Stephen King novel. It's not until you hurry back to the office that you realize they've screwed up your order and kept your change.
Most damning, if Urbana were the only coffee shop on the block, I'd go caffeine free-a fate worse than death.