Giving this review 2 stars because LOLA did a great job. I walked in with the intent to spend tons like I always do when I come to sephora. No one greeted me for the first 15 minutes I was there. I had already a handful of things and was looking at a facial exfoliate when this woman with glasses came up to me. I told her I wanted a sample of it and said I wanted one without the use of water she says "you know you need to use water with that. Why don't you want to use water?!!" And then walked me through the steps of cleaning my ****ing face. ok?? She spoke to me like she knew everything and I knew nothing. Her attitude was so astoundingly rude I just walked away. I chose several other products, contemplating to leave because this woman was so awful but I stayed. I asked the cashier Lola for a sample and she immediately grabbed it and gave it to me. I checked out and this stupid woman comes to the register and goes in my bag and goes "oh you got one. She said she didn't want one" I almost lost it. So unprofessional and out of line! The entire time I was there I heard the women argue about who was going on lunch breaks, what they were doing this weekend, their current relationship problems. No customer service whatsoever and there were maybe 5 people in there. Sephora, this location is giving you a bad name. Clean house immediately. Except Lola who was happy and personable.
Update: there is another review back in April '14 that describes the same woman who I encountered. Old, with brunette hair and glasses with chains on the ends. WORST SEPHORA ASSOCIATE I've ever met!!! Clean house!!!!