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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-11-16 00:00:00 (xsd:dateTime)
itemReviewed	East Valley Dermatology Center
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	4 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	Dr. Chen-Tsai knows her stuff. She biopsied my rash right away and I got a diagnosis about 7 days later. Since it was what she suspected, I was already using the ointment she prescribed. The rash is clearing up nicely. After 2 1/2 years, I am very grateful. The staff member that day was also friendly and professional. However, when I returned for samples of something else and a rebate from, after I was phoned to come in and pick them up, I was rudely spoken to and found Cayter argumentative. I approached the desk, where a sign states to check in there first. Cayter told me she would be with me in a minute. I waited. Then, she asked me my last name. I told her. Then, she says I'm not in the system. She asked if it was my first time there. I said no, I should be in the system. She checked again and asked me how my last name is spelled. I told her. She asked my first name and appeared to be frustrated and annoyed. Finally, she tells me my appointment isn't until January. I told her I wasn't here for an appointment, I was here just to pick up samples and a rebate form. She asked "why didn't you tell me?". I told her "you didn't ask". Then she got even more annoyed and nasty and began to mouth off to me about how I should have told her and she argued with me. This girl is not the kind of employee I would have at a reception desk or talking to patients about anything. Had she not looked up from her computer and asked my last name, I would have said "Hi. I'm here to pick up some samples and a rebate form". However, I was following their protocol and answered her question and allowed her to do what she had to do in her computer. There was no call for her rudeness and to get argumentative with the patient is unacceptable. I may return, if I need to but, if it happens again I will report her to the owner.
http://www.openvoc.eu/poi#coolReviews	2 (xsd:int)
rev:reviewer	A.

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