First of all, I will say it's not a real spa atmosphere when you walk through the doors. It looks like a hair salon. When we walked in there My husband said, did you look this place up before you bought the groupon?. Honestly I didn't because I bought the wrong groupon. So we had no choice but to use it. I will say once I walked in the door to the massage room, it looked cozy and the smell of aromatherapy filled the room. I had a massage by Casey right after my husband so I figured she would be a little weak for another deep tissue back to back. I will say she did get a few knots out and I feel better today but I felt like I got more of a Swedish than deep tissue. My husband said she was really good and enjoyed it because she took a few of his knots out too. I thought she was okay. Also make a note that you can't add services when you get there. The lady at front desk said they are short staffed on Monday's so no one was there to do a pedicure. Would I go back? Probably not because it's far from my house, but if I lived closer no because I like places that give you the real spa experience. I think you should try this place out using a groupon to see if you like it. Based on past reviews customer service has improved!