I've been coming here for a while because I like getting my car washed when I get an oil change. Generally I've been happy because they didn't bug me about upgrades or replacing other crap in my car. During my most recent visit, the guy who took my car tried incessantly to get me to upgrade to a detail and made some comments about how my car is so gross (it's not THAT bad), some other guy wanted to fix the chips on my windshield (they must be invisible, I can't see them), AND they wanted to replace my air filter. Every time I said no they looked at me like I was an idiot. The reason I came back to this place to begin with was that I got what I wanted and nobody tried to upsell me. That is my only reason for any loyalty, since it wouldn't take much to find another place to do this same work. It's awkward to have to say no 5 different ways in 2 minutes. Stop.. Or I won't be back.