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| - Hi not sure if businesses read this or not but I want to let people know that I had a great experience, with the exception of a rude cashier, I wish I would of had her name, but she was using the register of Matt at least that was the name that showed up on my receipt. Although I thought we would try it for the first time and the actual manager I am assuming Matt was right on, friendly offered to make our meals combos, offered us samples of what they were offering and they even offered us three different kinds of cake for free to help celebrate this location's one year anniversary, everything was good from that point on and I should have left well enough alone. Well when I went to throw my trash away the bin was full to the top and almost falling out and I had to push it down to make it not overflow and to me that is not what a customer should be doing. Also the table had not been cleaned or wiped down from what I could see since I had to wipe down the one we chose to sit at. Well the food was excellent and so was Matt. But when I chose to browse the gift section I found two Halloween items and waited patiently to check out. Well when I arrived at the register it was not Matt who made my day, but some young teenager who I assumed was not in the mood to work , because she not once greeted or even said hi to me, she looked for the tag and scanned and told me the total, took my card scanned and asked if I wanted a receipt which to me should not be asked it should be assumed a customer wants a receipt if they are buying something to prove they paid for the item and not just walked out with it and also to have in case of exchange which not once did she mention to me their policy. After she handed me the receipt I had to ask for a bag, really little girl you need to learn to deal with the public if you are going to be the first person someone sees when ordering and buying something. She did not bag my items but laid the bag down on the counter and not once said thank you ,but gave me a look as if I was bothering her. Kneaders/ Glendale Arizona off the 101 and 75th avenue, I have the receipt to show I am not just writing a story. Please consider who you are hiring and that they are customer service oriented and you are not just hiring to fill a position ,but hire someone that likes dealing with people and that realize that when customers stop coming in is when businesses close and or go elsewhere. I hope this does not go on deaf ears and that no one else experiences the rudeness of this rude individual.
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