I had a terrific experience at this zoo! I'm from NY so the zoo I go to is the Bronx Zoo. The bronx zoo is much bigger and about 100x more crowded. We went right when it opened on a weekday and it wasn't crowded at all, in other words I didn't have to clamor over people to get a glimpse. The staff were so nice and knowledgeable and helped us find our way. The zoo could definitely use more signage and directionals.
I was lucky enough to stumble on the the giraffe feeding experience, and for five bucks I got to feed Migoo, the zoos' only male masai giraffe. It was truly a wonderful experience and reaffirmed my connection with nature. What a beautiful animal as well. I got some wonderful pictures.
We went in November when they were just setting up for Zoo lights! I hope to return one day and get to see the zoo all lit up. I have been told it is very cool.