We had high hopes for this place, especially after seeing a video about their Parmesan wheel pasta which looked delicious. Upon arrival, we had to wait twenty minutes past our reservation time as they got the table ready. The service was the worst I've seen in a long time - the waitress poured a lot of water on our table while filling our glasses, including in my bread plate and on my friend's cellphone! She half heartedly apologized and left - we assumed she'd be back to wipe it up but she never bothered and eventually my friend pulled a napkin out of her purse to clean it up herself. We ordered the cheese wheel pasta, which ended up being a risotto that day and it was alright - pretty bland and not really hot. It is cool to see it being made. The waitress forgot to bring us the bread when we asked for it and it finally arrived towards the end of our meal. The dry bread plate I'd asked for never made it. We tried the dessert with the fried strips of dough and Nutella and it was just okay. The dough was tough and not nearly as good as similar desserts I've had. All in all, I'd say the food was mediocre at best but the service was what determined that I'll never go back and would not recommend to others.