| rev:text
| - This is billed as a 4-star hotel, but my experience here (in Spring of 2008) was more like 2 - and that 2nd star is pretty much for the bed.
First off: I long for the Treasure Island of my youth. With a good old-fashioned pirate show - that means shit blowing up, and non-6 packed Pirates saying ARRR and being menacing, not the Showgirls-esque, Fabio sirens and pirates of today with the big dance number and cheesy ass romance plot-line. But, I digress.
T.I., as it is now known, is definitely not a place I would ever stay again. For roughly $180 a night, I was expecting a lot more than we got. True, the rooms were nice. Bed was comfy, etc. But the first night there (after a horrific drunken Flair Bartender contest at Kahunaville), we were awoken at 9am Expedia Commercial style by jackhammering. Yes, a JACKHAMMER. At 9am, with raging hangovers. How is this possible, you ask? Well, when I called down to the front desk, I learned they were doing CONSTRUCTION ON THE FLOOR BELOW US.
Here is the conversation I had with the front desk:
me: Hi...um. We were woken up by a loud noise that sounds like a jackhammer, and it's still going on.
desk: Oh...yeah. It looks like we're doing construction on the floor below you. Do you want to move?
me: .... (thinking: do I WANT? to? move?) Well YES. We would like to move, since it's so loud.
desk: Okay. Well. Hmm. We could send someone up to get your things, but we're busy and I have no idea how long it would take. Can you just come down with your luggage and we'll get you another room?
me: ... Yeah, whatever.
So after that, we went down to the front desk to even more horrible customer service (also while packing up my stuff, I noticed that the last person's dirty socks were under the bed). No sorry! None! NO SORRY, whatsoever. Just an annoyed sigh, and head nod, some bitchiness, and a new room key. I was so pissed I was afraid of what I might say, so I gave myself some time to cool down. In the meantime, my mom decided to ask for a manager, who said "Whoops! Sorry about that. Yeah...that's a problem". That is it. That's all he said!
Now look, I was not expecting a huge discount or even drink comps, but how about a little compassion and some admittance that perhaps you screwed up by booking people into rooms above a floor with jackhammers???
Add in the worst buffet food I've ever had (at $18 a pop) AND the fact that the pool closes at 6:30 on a Saturday night, and I'm out, T.I. Keep your damn scantily clad sirens away from me...
(as a side note, this dude at the pool early Sunday morn told us he LOVED T.I. but he was staying in a suite and obv. had some major cashola. I suspect they only treat their big spenders well here).
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