Great Prices backed by horribly slow service. Understaffed, overworked, long lines, what more could you ask for to start off your trip on a bad note? I talked to the person that helped me get my car and he told me the reason the line was so long (at 1130pm?!?!) was because it was a late night rush.
That being said, this probably happens every night here, and when you register online to reserve your car, they specifically ask you when you will be arriving--SO THE MANAGEMENT KNOWS EXACTLY HOW MANY PEOPLE WILL BE ARRIVING AND WHEN!!!
Excuses are like asses--everyone has one...and it was painful to see Fox Rent A Car recreate the DMV (long lines, disgruntled customers and workers) in their establishment.
The only reason they get one star is because I can't give them any less. The prices for Fox Rent A Car overall are great and I have used them in other locations without hassle...this place just needs to shape up.