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  • The first couple of times I went to The Livermore in the early days, I found the bartenders to be friendly and interested in talking about the cocktails and how they're made. Good experience then. The last 2 times in recent months I went to the Livermore, however, the bartenders seemed to be aloof hipsters who made it seem like they were doing you a favor by taking your order, making your drink and delivering it. Admittedly, I was not sporting a Boy Scout shirt, a trucker's hat or interesting facial hair so this may have colored my reception. The last time we went there, we were greeted with social indifference and my fiancee got a 3 ounce (no exaggeration) pour of a $12 glass of wine and I ordered an Old Fashioned ($14). The bartender, in front of me, poured about a half ounce of one rye whiskey (Dickel) then threw out the bottle and finished the drink with a different bottle of rye whiskey (Rittenhouse). When I confronted him about this he said "Well, I ran out of the first one so I finished with a different one. It will still be a good drink, man". No further explanation or apology and when we got the check, no monetary acknowledgement/apology either. I don't know how much of this has to do with the lack of incentive generated by the no gratuity policy, but I do know that I will never go back to this establishment and I will advise any of my friends who value quality drinks, a relaxed customer-driven atmosphere, and a bare minimum of respect from their servers to look elsewhere. I think the management needs to clean house.
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