We had a wiper switch break on us and they would not fix it under warranty. The service guy (slick willie) wanted over $500 to fix it. He claims it takes 4 hrs to change and there was programming that needed to be done. I bought the part for $15 used and found a video on line and changed it in 15 minutes. And guess what it did not need programming! 3 weeks ago my ex-wife car clonked out and was towed in. They put a new battery in under warranty but told her her oil was dirty 1 week after I did a Mobil 1 oil change. These guys are a bunch of pirates. I will never use them for maintenance work because I hate LIARS!