Horrible experience! We got there and saw the sign that said "wait to be seated" after 5 min or more (it wasn't even busy) finally one of the staff member who had been waking by us regularly told us we could go in and grab a seat (probably could had told us first time she walked by). Took 10 more min for someone to swing by and leave menus. Also, place was dirty, didn't seemed they cleaned the seating areas well after each customer. Finally what felt like 20 min later a server came by and attempted to take our order (she seemed to be under the influence of something) had trouble understanding our simple order which was a grilled cheese sandwich, chicken fingers & a milkshake. She asked multiple times if I wanted my grilled cheese toasted? Finally we decided the service was unacceptable and after more observations of poor hygiene around the place we decided to leave. Our server was just a crossed the room taking a new order and hadn't put our order in yet when my husband went to tell her we decided to head out. She said she had to bring us bill for our drinks (which was water) and cancel our order (she still hadn't taken it to kitchen) she seemed very confused once again. My husband politely reminded her we only had water & we left.