I'm naturally very uncomfortable in cabs. I much prefer a 30 minute night bus to a 10 minute $15 cab ride. Sadly I broke my knee and was 2 night busses away from home so I cracked and called a cab to get me home from the hospital. The service upset me because they gave me trouble over the fact that I didn't have the hospitals address which is ludicrous to me. The driver on the other hand was amazing. He moved my bags over the back seat for me so I'd have more room to try and crawl my sorry butt in. He had music on low volume but made a point to ask me if his music bothered me, even made an illegal turn to get me in closer to my front door and offered to help me in. Meh on the brand, but I can guarantee they have at least one awesome driver.