Usually order online for delivery (and occasionally pickup) about 1-2x a month. Never had a real issue. Orders are correct and arrive in a reasonable amount of time (usually a lot before the estimated arrival time. I feel that I tip a fair amount, so perhaps that has something to do with it). It's a bit surprising to read other reviews complaining about incorrect orders, late delivery times, etc. One time I placed an order for delivery, only to find that a family member already brought home some pizza, so I called the store to cancel my order and the staff member was professional and was able to cancel my order with no issues.
I always use one of their special offers/coupons when ordering online. Love their thin crust and the special seasoning (even though it's probably all sodium).