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  • Absolutely the worst customer service!! 3 of us went in and ordered, 2 of us got food and 1 didn't. The smash fries I had literally had just oil on them, we took them back and asked about the burger. The counter girl was extremely rude about everything and kept rolling her eyes and shaking her head. She brought the burger over and said it was because they were waiting on fries pickles but the table behind us who ordered 10 minutes after us got their food including fried pickles. Well the burger they brought was wrong and we sent it back yet again. The entire time we can hear the girl talking shit, we asked to see the manager who came over and us excuse after excuse. My friend got a little loud and cussed and THE MANAGER came over and told him to "stop fucking cussing and to calm the fuck down" and then when we told her she's cussing she said "I don't give a shit, it's my last day". We come here quite often and to receive such horrible service is ridiculous. We were also told there is no difference between the big burger and regular except for the price. I will not return to this location, and I highly suggest finding a new location unless you want to be treated like shit from the get go.
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