I think KFC is on their way out of business. I know this is a bold statement, but consider my experience and that of other Yelpers...
The woman taking our order was helpful and even honored a KFC coupon that she was unaware of but accepted after I was able to show it to her on my phone.
The food was good, but In my opinion, KFC is pricing themselves out of the market. $35.00 for a fast food dinner for 4 is simply too high. There are other options and many that are much healthier. At this price point, I have a much higher expectation than when I get takeout from the other less expense options.
We ordered drumsticks and thighs and they gave us wings. Unfortunately, we didn't become aware of their error until we got home and started serving dinner. I recognize that some fast food restaurants no longer automatically include condiments and you must ask for them, but I was shocked that our takeout order was given to us without even an offer of honey or butter for our biscuits or perhaps napkins. Time will tell.