I've been coming to this business for brow threading for months now and have always had the same girl do my brows with a great outcome. Unfortunately for me she has recently left for a lengthy maternity leave so I decided to give the new person a shot and I wish I hadn't. My brows are a lot thinner than when I had walked in and she completely took half of the upper corner part of one eyebrow off. She apologized and took $2 off for "messing up" ugh. This company is sadly going to lose their regular returning customers if they don't hire somebody more experienced soon. Also notice the negative reviews are the more current reviews :(