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  • Now I've spent my time in plenty of busy Starbucks. I've been there during the morning rush, the afternoon rush and no matter how busy it's been, the drinks, not just mine but everyone's, were served in a timely and efficient manner. Also, the drinks were correct and tasted great! I've been to this Starbucks twice in the past three months - the first time it was steady, not too busy, and the second time there were only 2 people in front of me. Each time the store has had three employees behind the counter, and each time it's taken about 10 minutes to get the orders out. Why? Seriously, why? If it was the baristas' first day, okay maybe, but unless you're sculpting the cup you're serving them in, or picking the coffee beans yourself, or having to beat/whip that frappucino by hand, then there's no real clear reason why your customers should have to wait that long for their Venti iced what-nots and coffee with half & half.
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