Came here with 2 co workers on our lunch break. The owner was friendly and I had a good vibe about this place and thought we would get taken care of but once he left with his family we were basically treated poorly by the people inside. We only had 30 minutes and for 3 sandwiches it took them 45 minutes to make. They guy who took our order seemed to be in another world/out of it. He was slow at taking orders and his customer service skills sucked. We said we needed it to go and ignored us while continuing to put it on the plate. I really hate complaining about places but I felt like I needed to be honest. I was even willing to overlook all of that until we realized that one sandwich wasnt even what my friend ordered, one of us didnt want fries and got it anyways, and for the amount of money we spent we could have gotten much better food and service elsewhere. We even ordered what they recommended which was the Philly. Literally the worst one Ive had in Vegas. I was going to give this place initially 3 stars just because I knew the owner in the past as we hung around the same places together and knew mutual people but once it got to the point where it affected our food and time for lunch, there was no fixing it. Also I was told by my co worker that when he tried to go back and give them another chance, which was my suggestions because i was hoping that it would be a better experience to write a positive review - that he had to go order food else where because there was a woman dealing with a baby and then without washing her hands started touching and doing things in the kitchen/behind the counter.