My new Civic didn't come with the usual lame dealer tint. I used Eclipse's quote thinger to see how much a really good tint job would cost, then submitted an appointment request. Lee Anne replied in less than an hour to set up a time. Eric showed up right on time, confirmed my choice, explained what he would do, and got to work. 1.5 hours later, the car is done and looks spectacular, and the price is exactly as quoted. Just a perfect experience.