Is negative stars possible? Worst customer service. Inside and out. If you call, plan to be on hold, and transferred 72 times for them to eventually hang up on you. We were overcharged from day one with no one to fix the issue because we could never get transferred to the correct department. Internet was slow. The list could go on and on. Do yourself a favor and get ANY OTHER SERVICE for internet and tv. Hell, an antenna is better than dealing with them.