The two previous reviews are spot-on--so much so that I don't need to type mine at all because it would be identical. Honestly. This is the worst business I've ever dealt with. The office staff is terribly rude, childish, and belligerent toward customers. Requests to speak with a supervisor are refused. Before thinking about using this company, check their rating with the Better Business Bureau (it's an "F") and read the reviews online. I can't believe they're still in business!