We were in Vegas celebrating our 20th anniversary. My husband got me a package here for a massage and facial. The facial was FANTASTIC. She was their only saving grace. Check in was fine. But the masseuse has a lot to learn. First, if my husband paid for an hour massage, I expect that. I know it is typically 50 minutes because of prep work. But she kept leaving the room. Her strokes were sloppy, inconsistent. She spent more time massaging my arms than my upper body and neck. No lower back work, strokes ranged from not feeling it to wincing in pain. The only time she asked me was I okay was when she hopped on my back, which I almost flipped her over. I didn't know what the hell she was doing. When I checked out, I only tipped the aesthetician. The check out person kept telling me about tipping the masseuse, I told her I was not tipping her, I was not happy with the service she provided and therefore was not tipping her. She needs to be retrained!