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  • Worst service I've ever had from a fast food location. Make sure and triple check your order before you go home. I got home and found that they had totally screwed up my food. I called and rather than offer a credit they wanted me to drive all the way back there to return the item to them and then wait while they make the correction. I explained that I wouldn't be able to make the trip again tonight at which point I was told that this is my only option and they would not offer a credit. In n Out messed up my drink once. They comped me a free meal at the time and place of my choosing. Capriottis could learn a thing or two about customer service from just about any other fast food chain in existence. Only order from this capriottis if you really love being forced to make redundant trips that you don't have time for or beng stuck with something you did not want or order. BUYER BEWARE!
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