I typically do my own repairs. Unfortunately, during one such repair I broke the LVDS connector on a 27" iMac. What this means is someone was going to have to do some precision soldering to fix the problem. (Incidentally, "precision soldering las vegas" was the Google search that lead me to this Yelp page.) I sent a message from here requesting a quote, got a response and brought the machine in a day later.
It took a few days for the repair, but that was expected given the nature of the damage.
A few things: I got regular updates (automated) about the repair and it's obvious that they're really organized. I liked that a lot.
Additionally, their prices were better than Apple. These guys are certified so they can take your warranty repairs as well. Given my experience with the local Apple Stores to date, I'll be using these guys for warranty repairs and DEFINITELY for non-warranty repairs because their prices are much better AND their solution doesn't appear to be "replace the logic board" for every repair.
So yeah, I'm very happy with the service and this is coming from someone who typically does his own repairs.