We hired responsible pest control (on the recommendation of a neighbor) because we live in a scorpion-prone area and were not having any luck with DIY pest control products. After 6 months of service, they have been responsive, dependable, and respectful. Best of all, they have drastically reduced the number of scorpion sightings at our home, and if we do see them, they're usually dead. I appreciate that they call to remind you a few days before they are scheduled to come treat the house and are very quick to return if you find any unwanted critters. If you're shopping around, you would be wise to consider this company. Highly recommend.