I miss you Horseshoe! The change was a complete downgrade! From the cheesy t-shirts that the employees wear, to the dwindling perks, non existent comps, tightest slots known to man and dismal gift giveaways. I used to get $160 gas cards, now I get a JACK glass set worth $20! You can no longer request comp vouchers for food from your host...not exactly sure what hosts do now? The morale is so LOW, you can just see it on everyone's faces. I was sitting at a slot machine when I overheard a slot attendant talking to another slot attendant joking about the fact that someone just won a large jackpot and how JACK was going to send them home because they couldn't afford to pay them now. The slots used to treat me well when it was the Horseshoe...you had to pump them with money but they would eventually pay out. I had (11) w-2s last year with huge jackpots...since the change I have 1 for a measly $1500 jackpot. The slot machines just EAT your money. The buffet is awful, empty food containers, luke warm food and takes about 20 minutes to get your drink. Plus the cashiers don't even value the King players and often skip over the Kings standing in line. I won't be back...I had finally had my fill. I don't think this casino is going to make it. The past two weekends have been EMPTY. Sorry Gilbert but you ruined a great thing!