Service here is just unparalleled. The staff is always pleasant, cheerful, and helpful. They ask about your day and actually make an effort to get to know you. As for the coffee, it's great too! I like sweeter drinks and many of their drinks are made with their chocolate milk, which makes them very sweet and delicious. I haven't tried anything here that I didn't like. They often have specials (2 stamp Tuesday, 9 stamp days, gift card promos, etc.) and serve seasonal drinks that are always great. The only con is that it can sometimes be quite busy (especially the drive thru) but I can overlook this for the great service and tasty drinks.