My car got hit by someone in a parking lot. It was their fault and they were insured by GEICO. After going through the claims process, they offered the use of this body shop to repair my car because they have a claims adjuster located on-site to handle the process and that it would be faster. They also offer a lifetime guarantee and warranty for all work completed by the shop....ok.
The process was pretty easy and convenient. Dropped off the car and then received daily phone calls from the shop keeping me informed of the progress....it was nice, but a little bit over the top. Since it was covered by insurance, I'm not sure if their pricing is fair or expensive....but the work they did was good. You really can't tell that the car was involved in an accident.
Return Factor - 75%