Pizzazz is just a typical "Italian" restaurant in my opinion. They have your pastas, pizzas, calzones... I'm actually unsure why they are so popular when Little Italy is just 15 minutes away. I'm going to guess convenience, since it is located across the street from John Carroll University (and that is exactly how I ended up there!).
I went after class with some friends and found it to be very mediocre. All three of our entrees were just unimpressive, though definitely edible. The cost of the meal I found to be just a tad expensive considering I wasn't having any mouthgasms. As a side note, I have also previously had their pizzas, which is what they are known for. Again... just some pretty typical pizza. I honestly would rather eat Pizza Hut.