The manager at this Firestone location took me in as a customer and fixed a job that was lacking by the Firestone in Gilbert. I had paid for three belts to be replaced at the Gilbert location, and come to find out, only one belt had actually been replaced. The manager at the Cave Creek location took my vehicle in the same day I called, replaced the two belts that were not really replaced, but paid for in Gilbert, with no charge and in 1 hour. I recommend this location to anyone!!