I was very underwhelmed by south bound.
After about an hour wait (made worse by their lack of wait management system and expecting all patrons to simply wait at the bar to be found...) we were finally seated. The drink well was constantly full while we were at the bar and when seated, our server was rarely present. Made me feel like this place was understaffed.
On top of being understaffed, the staff were undertrained. Our server had no idea what the dishes on the menu were which just isn't acceptable for a menu with no explanation. No one ever brought us water until we asked about 30 mins in. When we finally did get our food (it took about 35 minutes for even the guac to come out) it was pretty bad. The guac is sub par, the tacos are average and the chilaquiles were DISGUSTING. Oh, and definitely don't get the mango tamales (those should be taken off the menu). I was appalled by the terrible service- and it didn't seem like anyone noticed or cared (probably the worst part).
As far as positives go... the salsa bar is rad and full of yummy options, the decor is nice and the drinks are pretty good. Nowhere near enough to encourage me to go back though and I live across the street!