Courtesy - it's in the name until you buy from them. Paid 14k for a 2013 Ford Fiesta 4 months ago, check engine light is on, have had nothing but problems and their idea of courtesy is to shop it to wholesalers for you. Sorry, taking a $6000 loss on a vehicle that was just bought from them is not my idea of courtesy. Tyler their sales manager wasn't there 4 months ago so its obviously not his problem. Same sleazy used car game you get anywhere else, probably worse.