We started taking our older cat here in November, after getting him from the humane society and having them recommend this vet. They loved him immediately and made him feel comfortable. We recently got a kitten and took him here for the first time yesterday and they remembered our older boy and treated the new little man like a prince. They are so loving and legitimately care about treating the animals that they see. They are also really accommodating with busy work schedules and will do whatever they can to fit you in at a time that is convenient for you. We will definitely be making this our permanent vet and give it five stars for sure!