| rev:text
| - Meineke, I hope I don't ever have to return.
I honestly feel like with my experience here, the staff SEEMS nice but they really just want your money. I guess you might find that at any auto repair shop but let me share with you my experience.
I first took my car at another Meineke closer to my home and they said my tires needed balancing. I took their advice even though I had not felt anything wrong with my car. I figured that they were the experts so I should have them fix that for me. A day after when I drove on the freeway, my steering wheel was out of control shaking, along with my car... apparently, my tires were off balance AFTER the job. What a rip. They fixed it for free, (as they should of considering i paid them to balance it) but with some major attitude.
Moving onward, a couple months later to the Meineke on Rainbow. My water pump had broken unexpectedly and my boyfriend and I needed to find a auto repair shop asap. It was about 5pm and most places were closing soon, and luckily (or so I thought) we were able to pull up to a Meineke before they closed up. We were so grateful when they said they would keep my car in their garage over the weekend and call me promptly monday morning once they've looked at it. Apparently, I needed 820.00 in repairs (go figure, labor is ridiculous). I let him go ahead and fix it and we picked it up the day after. From this point I was extremely pleased with the service and felt I initally wrongfull judged the company as a whole.
When I took it home it seemed to be driving pretty well, until I had to go to a job interview. My car shut off and shut back on out of nowhere. I was freaking out when it finally just shut off all together and wouldnt start. When I called Meineke to ask what to do, and told them I had an interview, the guy on the other side of the phone was SO rude to me and was like "uh.. well..." and then procceeded to tell me that they offer a towing service for $60.00. I said okay, and I told him where I was and asked if it was the same price for any location. When I did he said "Oh, wooww" in a rude tone as well. Finally two nice men helped push my car on the side of the road and miraculously, it started up again.
I was hoping this wouldnt happen again but it did. And yet again, I had to have someone help push me on the side of the road and I called my boyfriend to help. We opened the hood and there it was. They were too lazy to screw the black wire connector to my battery back on. I was heated! I was so stressed out about getting to my interview and to and from work, and all of this could have easily been prevented had they taken their time. The guy who worked on my car even told me he did a full inspection before giving it back to us.. my ass!
I won't be returning. They are too overpriced, fake, and I have had bad service the two times I have used them.
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