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  • We had originally stopped by another shop because we had seen their ad in the mall; when we arrived to their showroom four people sat around with not even a hello as we browsed for about 7-10 minutes discussing options. After no one paid us any attention I quickly knew how the future of working with this company was going to go..been there, not gonna do that.. So we left and that lead us to find Steel Shield after some research. Steel Shield answered right away and we got an appointment with John Haines. John is a great guy to work with. Once John took the time to go over what we wanted he made a few suggestions but we ultimately decided on what we originally wanted and he didn't pressure us, just informed us. John took his time taking the measurements, told us he would be in touch and we saw home once more after that as he wanted to double check his work. When the gate was ready, right on time, two guys came for the install and did a perfect job. I'm pretty anal when it comes to alignment and equal spacing but between john's measurements, the actual fabrication of the gate and the install they couldn't have nailed it more! Solid, great looking product that you couldn't get installed any better. Overall, we love our front porch gate and we loved our rare experience of working with a company that clearly takes pride in their work.
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