Went for my first time and it was a great experience! My blow out lasted a very long time and the curls she did all with round brush lasted until I washed it. Loved that!! Thinking about getting membership. The only thing I was disappointed in or wondering about was other girls around me got more than one shampoo. So the girl only washed my hair once and went straight to conditioner. No little massage or anything. I thought all came with a tiny maybe 1 min nice massage or at least two shampoos but mine didn't. I'll have to ask next time I just didn't want to be rude and I'm more on passive side. Will definitely be back and highly recommend!!