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About: http://data.yelp.com/Review/id/_GmMZIRuiCeP15HmseMguw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-07-06 00:00:00 (xsd:dateTime)
itemReviewed	Sunrise House
http://www.openvoc.eu/poi#funnyReviews	3 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	11 (xsd:int)
rev:text	Been going to this place for years and last night just completely ruined our experience. WON'T BE going back due to VERY POOR customer service. Prior to sitting down we had to wait probably 15 min which I was happy to do as there was only one lady on staff. But once our food came the waitress put the wrong dish on our table. My husband took one spoonful out of the dish and it was at that point we realized it wasn't the noodle dish that we ordered. We told her immediately, to which I mentioned 'would she like to take the dish back', she insisted 'no' because we had already digged in it. At most restaurants if it's their mistake of delivering the wrong dish to you- you are not charged for the dish regardless of if you've touched the dish or not. It's just general customer service! Then comes the bill and WE'RE CHARGED for the dish WE DID NOT ORDER. I ask her why were being charged to which she said 'Yes I made the mistake of putting this dish on your table, but you ate it did you not?' I try to ration with her, but she keeps walks away IGNORING me to the point that the whole restaurant is looking! We end up just paying for the dish, cause she wouldn't budge, and we had no other choice really. My friend even said to her 'would you rather us pay the $11 and loose a couple of long time customers?' to which she answers 'YES!' I have never sat down at a restaurant and had such poor service, have your way lady over one dish which was your mistake in the first place. You just lost a handful of customers...
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Belinda

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