Duder behind the counter was super friendly. Their coffee is so-so but then again I'm a bit picky about this sort of thing. But best believe it was blazing hot, so points for that! Only real issue I had was that I asked for light cream cheese on my bagel, bc surprise!, I actually like to taste my food yet welcome along accoutrements as supporting players on the field of my taste buds. What I received was the typical slathering of cheese on top. Definitely an easy fix, so no worries there, it's just nice for people to actually listen to your wants and actually deliver when they're in the customer service industry.